Shipping Policy

Henry Durden
Email: sales@henrydurden.com | Phone: +1 (307) 215-1721

At Henry Durden, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below:

 

Order Cut-Off Time

All orders must be placed by 2:00 PM (local time) to begin processing the same business day.

 

Order Processing

Our goal is to handle all orders within 1–3 business days (Monday–Friday).
Please note that certain factors may affect processing times, including:

Incomplete payment

Insufficient or incorrect address details

Seasonal or holiday demand

If any issue arises, we will contact you via email to ensure a smooth delivery process.

 

Shipping Rates

Domestic (United States):

Free Shipping on orders $99.00 and up

Priority Shipping: $4.99 on orders under $99

Free Shipping on orders $99.00 and up

International Airmail: $5.99 on orders under $99

Shipping Time

United States: Delivery typically takes 7–10 business days (Monday–Friday).

International: Delivery typically takes 10–14 business days (Monday–Friday).

Delivery times may be influenced by external factors such as weather conditions, holidays, or carrier delays. While these are beyond our control, we will keep you informed whenever possible.

 

Taxes and Duties

Customs taxes or duties imposed by your country are not covered by us and remain the responsibility of the customer.

For details on rates, please contact your local customs office.

We cannot be held responsible for delays caused by customs clearance processes.

Order Cancellation

If you wish to cancel your order after payment:

Please contact us immediately, and we will do our best to assist you.

Please note: If your order has already entered the processing or shipping stage, cancellation may not be possible. In that case, you will need to initiate a product return once the order arrives.

 

Contact and Support

Email: sales@henrydurden.com

Phone: +1 (307) 215-1721

Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (PST)